Service & Equipment Rates List
dual circumstances.
These rates are NOT applicable
to Northwestern Memorial Hospital,
The Streeterville Corporation
or The Northwestern Memorial Foundation
710 N. Lake Shore Drive, Suite 600 Chicago, IL 60611
1603 Orrington Avenue, Suite 900 Evanston, IL 60201
(312) 503-5560
NUIT Service & Equipment Rates for Fiscal Year 2004 Northwestern University and Affiliates
Rates do NOT apply to Northwestern Memorial Hospital, The Streeterville Corp. or The Northwestern Memorial Foundation.
RATES
1. Voice Services and Equipment
Rates for
% Change
FY2004 from FY2003
Multi-line Digital Telephone Sets (includes one line):
10-Button Basic Telephone Set ...................................................................................... $26.68/mo ............0.0%
10-Button Telephone Set with Speaker .......................................................................... $30.94/mo ............0.0%
10-Button Telephone Set with Display............................................................................ $32.00/mo ............0.0%
10-Button Telephone with Display and Speaker ............................................................ $36.26/mo ............0.0%
30-Button Basic Telephone Set ...................................................................................... $29.87/mo ............0.0%
30-Button Telephone Set with Speaker .......................................................................... $34.13/mo ............0.0%
30-Button Telephone Set with Display............................................................................ $35.19/mo ............0.0%
30-Button Telephone with Display and Speaker ............................................................ $39.46/mo ............0.0%
50-Button Basic Telephone Set ...................................................................................... $38.40/mo ............0.0%
50-Button Telephone Set with Speaker .......................................................................... $42.65/mo ............0.0%
50-Button Telephone Set with Display............................................................................ $43.72/mo ............0.0%
50-Button Telephone with Display and Speaker ............................................................ $47.98/mo ............0.0%
Single Line Telephone Sets (includes one line):
Single Line Set ................................................................................................................. $20.21/mo ............0.0%
Single Line Set with Speaker .......................................................................................... $20.42/mo ............0.0%
Additional Equipment, Features & Services
Line Only, No Telephone Set .......................................................................................... $18.88/mo ............0.0%
Additional Line Appearance............................................................................................... $1.65/mo ............0.0%
Headset - Single Line Set.................................................................................................. $5.50/mo ............0.0%
Headset - Multi-line Set ..................................................................................................... $9.25/mo ............0.0%
Referral to a New Number............................................................................................... $21.00/mo ............0.0%
Handset Cords (Connects telephone base to receiver) - Multi-line and Single Line telephone sets
Handset Cord - 7 ft (at installation) ..................................................................................No charge ........... N/A
Handset Cord - 7 ft (replacement)..................................................................................... $3.00/ea .............0.0%
Handset Cord - 12 ft........................................................................................................... $8.25/ea .............0.0%
Handset Cord - 25 ft......................................................................................................... $10.25/ea .............0.0%
Mounting Cords (Connects wall jack to base of telephone set) - Multi-line and Single Line telephone sets
Mounting Cord - 12 ft (at installation)...............................................................................No charge ........... N/A
Mounting Cord - 12 ft (replacement)................................................................................. $2.50/ea .............0.0%
Mounting Cord - special length per ft................................................................................ $1.00/ft ...............0.0%
Please note the following concerning Telephone Cords:
At installation, each telephone comes standard with one 12 ft mounting cord and one 7 ft handset cord. Any variations from this
standard will cost extra (in materials only) at installation. Cords installed at the same time a telephone is installed incur no additional
labor charge.
Labor and replacement charges will not be billed when replacing the same-length cord due to repair (other than vandalism).
If the cord is ordered to replace an existing cord damaged by vandalism, or to lengthen or shorten an existing cord, a labor charge will
be charged in addition to the replacement cost of the cord.
Labor charges are applied at the rate of $62.86 / hour (min 1/2 hr: $31.43).
NUIT Service & Equipment Rates for Fiscal Year 2004 Northwestern University and Affiliates
Rates do NOT apply to Northwestern Memorial Hospital, The Streeterville Corp. or The Northwestern Memorial Foundation.
2. Other Voice Services
Rates for
% Change
FY2004 from FY2003
Voice Mail Service
Basic Voice Mail Service ...................................................................................................$5.21/mo.............0.0%
15 total messages; saved messages retained for 5 days.
Enhanced Voice Mail Service............................................................................................ $6.92/mo ............0.0%
20 total messages; saved messages retained for 8 days.
Premium Voice Mail Service ............................................................................................. $8.70/mo ............0.0%
25 total messages; saved messages retained for 10 days.
Traveler Voice Mail Service............................................................................................. $13.85/mo ............0.0%
40 total messages; saved messages retained for 20 days.
Executive Traveler Voice Mail Service............................................................................ $20.78/mo ............0.0%
60 total messages; saved messages retained for 20 days.
Other Voice Mail Services
Enhanced Call Processing (ECP) Callers Menu ............................................................ $49.00/mo ............0.0%
Transfer Mailbox ................................................................................................................ $4.15/mo ............0.0%
Transcriber / Forms Mailbox Service .............................................................................. $46.75/mo ............0.0%
Information-Only Mailbox Service ................................................................................... $10.93/mo ............0.0%
Departmental Directory Menu Mailbox Service .............................................................. $10.93/mo ............0.0%
Voice Mail Service ChangesOne-Time Charges
Initial programming/setup per mailbox............................................................................ $26.00/ea .............0.0%
Changes to mailbox/Reset password ............................................................................. $10.37/ea .............0.0%
Automatic Call Distribution
Telephone Equipment NOT included
ACD CCMIS (formerly called ACDMAX) ........................................................................ $37.50/mo ............0.0%
ACD Basic (Agent or Supervisor).................................................................................... $33.12/mo ............0.0%
ACD Basic Reports.......................................................................................................... $32.15/mo ............0.0%
ACD Announcement Initialization.................................................................................... $62.15/ea .............0.0%
ACD Announcement (Customized)................................................................................. $21.43/mo ............0.0%
ACD Announcements (Standard).................................................................................... $10.71/mo ............0.0%
ACD Incoming Line Only ................................................................................................... $1.18/mo ............0.0%
Changes to ACD Service................................................................................................. $21.42/ea .............0.0%
Telephone Answering Service (TAS)
Weekday Service (includes 100 msgs per month M-F, 8 a.m.-5 p.m.)......................... $32.95/mo ............0.0%
Economy Service (includes 50 msgs per month).......................................................... $54.60/mo ............0.0%
Enhanced Service (includes 150 msgs per month)....................................................... $97.85/mo ............0.0%
Extra Value Service (includes 300 msgs per month) .................................................. $175.00/mo ............0.0%
TAS Fax (within 224, 312, 630, 708, 773, 847 Area Codes) ........................................... $5.30/mo ............0.0%
Additional charge per fax (sent outside the above listed Area Codes)) .......................... $0.50/ ea ............0.0%
NUIT Service & Equipment Rates fo