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Applying For New or Revised Electric Service
Dear Customer:
ComEd is happy to assist you in initiating new or
revised electric service to your location.
Please complete, sign and return the attached service
and meter application to your ComEd representative you may wish to
have your electrical contractor assist you in completing it. Please
call 1-866-NEW ELEC (1-866-639-3532) to have a ComEd representative
assigned to your project. Please have the zip code of your project
site ready.
This new service application form is an important
first step in initiating electric service. ComEd depends upon
the information contained in it to schedule site visits, design your
electric delivery service, prepare contracts, schedule construction
work and set up your electric account.
Additionally, ComEd may need to secure permits from
local municipalities to perform required work, so be sure to accurately
complete and promptly return your service application. Please
also be aware that it is the customer's responsibility to coordinate
work with other involved utilities. Again, you may wish to consult
your electrical contractor for assistance in this area.
After your electric service application is received,
your ComEd representative will review it. You or your electrical
contractor may be contacted for further information or clarification.
In addition, site visits by ComEd personnel may be required. Upon
the completion of all required information, ComEd will send you contracts
and sketches, along with charges if applicable. You must review, sign
and return these documents.
Again, the prompt return of these signed documents
authorizing ComEd to begin new service installation work is very, very
important.
Upon receipt of these signed contracts and sketches,
ComEd will finalize a date when crews can begin work on your project.
Typically, we will be able to schedule the appropriate resources to
begin your project a minimum of six weeks from the time we receive your
signed sketches. Please note, that if ComEd crews are required
to work outside of normal weekday working hours, overtime labor charges
will apply.
Lastly, please keep in mind the following important
information regarding your new electric service:
Some municipalities may require separate Fire Pump a</span><span class="Normal--Char" style=" font-family: 'Tahoma', 'Arial';
font-size: 10pt;">nd Emergency services. Please remember to include
these services on your new service application.
You may be required to provide easements and space on your property,
or inside your building for ComEd equipment.
Like any other business, ComEd is obligated to obtain all necessary permits before beginning
work. Promptly returning accurate and complete documents can help
expedite this process.
Please be aware that all customers now have a choice
of electric suppliers, electric rates, metering option, etc. For
more information, visit our Web site at www.exeloncorp.com or call our
Business Solutions Center at 1-877-4-ComEd-1 (1-877-426-6331).
We look forward to working with you.
Work Scheduling Information
Dear Customer:
ComEd would like to inform you about its work scheduling
process for all "new business" and construction-related activities.
This process helps ComEd efficiently allocate its
resources and maintain scheduling control and flexibility.
A key element of this process is uninhibited, continuous
communication between the customer and the ComEd engineer assigned to
the project.
To help ensure the timely completion of new projects,
ComEd has identified the following sequence of events -- each one of
which must take place:
New Service Applic</span><span class="Normal--Char" style=" font-family: 'Tahoma', 'Arial';
font-size: 10pt;">ation: wherein customer completes, signs and submits
new service application and related documentation.
New Service Application Review: wherein ComEd reviews
completed new service application and, based on submitted information,
sends customer all necessa</span><span class="Normal--Char" style=" font-family: 'Tahoma', 'Arial';
font-size: 10pt;">ry contracts and sketches, along with an itemized
list of charges (if applicable) to begin electric service at the customer's
location.
New Service Authorization: wherein the customer reviews,
signs and returns contracts, sketches and cost estimates to C</span><span
class="Normal--Char" style=" font-family: 'Tahoma', 'Arial'; font-size: 10pt;
">omEd authorizing work to begin.
Service Date Determination: wherein an "in service"
date is negotiated between the customer and ComEd; a day that in turn
generates a start work date, which commits ComEd to begin working on the project.
Service Date Confirmation: wherein four weeks prior to the "start work date," the ComEd project engineer
will contact the customer to check on the project's progress and validate
the proposed "start work" and "in service" dates.
If the customer's project is not progressing as planned and the "in
serv</span><span class="Normal--Char" style=" font-family: 'Tahoma', 'Arial';
font-size: 10pt;">ice" date needs to be rescheduled, the "start
work" date will be adjusted accordingly. All work rescheduling
will be subject to ComEd's workload and resource availability.
If the customer's project is progressing as expected and the "in
service" date is still valid, the "start work" date will
be "locked in" to ComEd's construction schedule and resources
will be allotted to the customer's project.
Final Site Inspection: wherein two weeks prior
to the "start work" date, all conduits and pads that are to
b</span><span class="Normal--Char" style=" font-family: 'Tahoma', 'Arial';
font-size: 10pt;">e provided by the customer must be ready for inspection
and approval by ComEd personnel to allow ample time for modification
or correction, if necessary. If conduits and pads are not ready
for inspection, ComEd may reschedule the planned "start work"
and "in service" dates. Please note,
unanticipated events such as severe weather or other emergencies may
delay the start of planned "work start" or "in service"
dates. ComEd makes every attempt to notify its customers as soon as it becomes aware of these situations.
Service and Meter Application
Switch and Load Information Sheet
Please complete a separate sheet for each switch
existing or new:
Project Name:
Site Address:
Switch Name and Location: