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Lifeline and Link Up Information for WestLink Communications Customers in Kansas Lifeline and Link Up Information for WestLink Communications Customers in Kansas
Lifeline
1-800-360-7893
Link Up
is a government program that offers qualified low income households a discount on their monthly local telephone
bill. Each state has its own guidelines to qualify. The application and qualification process differs by state and sometimes
by individual phone company.
You will save up to $17.50 on your basic monthly bill. These benefits apply to your local telephone service charges that
you purchase as part of a service . These benefits will also cover your subscriber line charge - a monthly charge
created by the Federal Communications Commission (FCC) in 1984, which allows local phone companies to recover a
portion of the costs of completing long distance calls on their local networks.
Program based eligibility is determined by participation in any one of the following programs:
Food Stamps
Medicaid
BIA
Supplemental Security Income (SSI)
Free School Lunch Program
Income based eligibility is determined by a total household income at or below 150% of the Federal Poverty Guidelines.
Lifeline can only be used for the primary telephone line in a household. You may purchase additional services available
to a non-Lifeline customer. The name on the phone bill must match the name of the household member participating on
the eligible program with the exception of the Free School Lunch Program.
To apply for Lifeline please visit your nearest WestLink Communications customer service location or call toll free
to request an application. You may also obtain an application and find more information about Lifeline
and other telephone services available from WestLink at our website, www.westlinkcom.com.
You will be asked for proof of your eligibility by submitting a form signed under penalty of perjury that you receive
benefits from or a copy of any dated document which verifies your participation in one of the qualifying programs listed
above. Proof of total household income may be required for income based qualification. Your Lifeline benefits will take
effect when proof of eligibility is received.
Eligibility is reviewed periodically. Your benefits will be discontinued when you no longer meet the eligibility requirements
or when proof of eligibility is not received. Customers who are no longer eligible for Lifeline must notify their provider.
There are other options that can help you save money, including free toll blocking, waived deposit with toll blocking and
voluntary limit on long distance calling (toll control).
helps households reduce the cost of initiating telephone service. This program pays some of the cost of
connecting local telephone service to your home or activating wireless phone service.
If you qualify for Lifeline, you also qualify for Link Up.
Link Up can only be used for the charges for activating a primary telephone line or moving existing service to a new
address. Charges related to wiring and jacks within your home and wireless handsets are not eligible for the discount.
To apply for Link Up you will follow the same proof of eligibility and application process as that of Lifeline.
Please note that being a Lifeline or Link Up customer does not protect you from being disconnected if you fail to pay your
telephone bill. Lifeline and Link Up discounts cannot be applied to an outstanding balance owed to your provider.
How much can I save?
How do I know if I am eligible?
Are there any restrictions?
How do I apply?
What proof of eligibility do I need to provide?
How do I continue to receive Lifeline benefits?
Other useful information
How much can I save?
How do I know if I am eligible?
Are there any restrictions?
How do I apply?
Temporary Assistance for Needy Families (TANF)
General Assistance
United Tribes Food Distribution Program
Additional eligibility criteria may apply to residents of federally recognized tribal lands.
WestLink Communications will waive the installation and activation charges, a total discount of up to $20.00, for all new
customers who qualify for the Link Up service program.
Head Start (
)
must meet its income qualifying standard
Number In Family
Maximum Annual Income
1
$15,600
2
$21,000
3
$26,400
4
$31,800
5
$37,200
Number In Family
Maximum Annual Income
Each add'l person
6
$42,600
7
$48,000
8
$53,400
$ 5,400
150% Adjusted Levels of 2008 Federal Poverty Guidelines