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C-2000A Technical Practice
The C-2000A allows single line phones or phone
systems to share a phone line with 1-4 entry
phones. Tenants may answer an entry phone call,
converse with the visitor and activate a contact
closure to control electronic gates or door strikes.
The C-2000A provides Caller ID and will also
provide Call Waiting Caller ID and a Call
Waiting tone when the phone line is in use.
Tenants may gain entry at each gate by entering a
Touch Tone keyless entry code.
Tenants may call out to each entry phone for mon-
itoring purposes. An auxiliary input is also available for connecting a lighted doorbell
switch, a common garage door opener/receiver or an auxiliary keyless entry keypad.
Add 1-4 Entry Phones and Doorstrike
Control to an Existing Phone Line
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Allows 1-4 entry phones to share a single telephone
line with a residential or business telephone system
Compatible with the following Viking entry phones:
- E-10, E-20A, E-30 and E-40 Handsfree Phones
- K-1500-7 Stainless Steel Panel Phone
- K-1700-3 Handsfree Phone with Keypad
- K-1900-8 Stainless Steel Phone with Keypad
- Or use with any analog touch tone phone
Provide entry phone activated chimes and whole
house paging when used with Viking model SLP-1
Up to 6 different keyless entry codes / one time
use keyless entry codes per entrance
Up to 6 master keyless entry codes for use at
any entrance
Optional Privacy Number allows only selected
visitors to call from an entry phone
Provides Caller ID and Call Waiting Caller ID
Produces Call Waiting tones
Lighted doorbell switch input to activate entry
phone call
One set of normally open and normally closed
contacts available for each entry phone (a second
set is available on solder pads)
Programmable contact activation time
Auxiliary input to activate timed auxiliary contacts
Realistic call progress tones
Power: 120VAC / 13.8VAC 1.25A, UL listed adapter provided
Dimensions: 210mm x 159mm x 45mm (8.25" x 6.25" x 1.75")
Shipping weight: 1.5kg (3.2 lbs.)
Environmental: 0°C to 32°C (32°F to 90°F) with 5% to 95%
non-condensing humidity
Relay Contacts: 5A @ 30VDC/250VAC
Ring Output: 8 REN, capable of ringing (16) 0.5 REN phones
Talk Battery: 40V DC
Connections: (30) cage clamp screw terminals
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TECHNICAL
TECHNICAL
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Add one to four entry phones to your standard home or
office phones to provide:
- Door communication
- Door entry
- Gate entry
- Keyless entry
Provide commercial or residential security via two-way
handsfree communication at the door and gate
Connects in series with a single phone line or to a
phone systems unused line input (loop start trunk input)
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C-2000A
C-2000A
Advanced Door/Gate
Entry Phone Controller
November 23, 2005 IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, PLEASE CONTACT: VIKING TECHNICAL SUPPORT AT (715) 386-8666
Our Technical Support Department is available for assistance Monday 8am - 4pm and Tuesday through Friday 8am - 5pm central time. So that we can give you better service, before you call please:
1. Know the model number, the serial number and what software version you have (see serial label).
2. Have your Technical Practice in front of you.
3. It is best if you are on site.
RETURNING PRODUCT FOR EXCHANGE
The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):
1. Customer must contact Vikings Technical Support at 715-386-8666 to determine possible causes for the problem. The customer
MUST be able to step through recommended tests for diagnosis.
2. If the Technical Support Product Specialist determines that the equipment is defective based on the customer's input and trou-
bleshooting, a Return Authorization (R.A.) number will be issued. This number is valid for fourteen (14) calendar days from the
date of issue.
3. After obtaining the R.A. number, return the approved equipment to your distributor, referencing the R.A. number. Your distributor
will then replace the product over the counter at no charge. The distributor will then return the product to Viking using the same
R.A. number.
4. The distributor will NOT exchange this product without first obtaining the R.A. number from you. If you haven't followed
the steps listed in 1, 2 and 3, be aware that you will have to pay a restocking charge.
RETURNING PRODUCT FOR REPAIR
The following procedure is for equipment that needs repair:
1. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA) number.
The customer MUST have a complete description of the problem, with all pertinent information regarding the defect, such as
options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.
2. Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. Static sensitive equip-
ment such as a circuit board should be in an anti-static bag, sandwiched between foam and individually boxed. All equipment
should be wrapped to avoid packing material lodging in or sticking to the equipment. Include ALL parts of the equipment. C.O.D.
or freight collect shipments cannot be accepted. Ship cartons prepaid to: Viking Electronics, 1531 Industrial St, Hudson, WI 54016
3. Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box.
4. RA number on carton: In large printing, write the R.A. number on the outside of each carton being returned.
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VIKING
©
MODEL C-2000A
VIKING
ELECTRONICS
HUDSON, WI 54016
ADVANCED DOOR/GATE AND
ENTRY PHONE CONTROLLER
1 2 3 4 5
6 7 8 9 10
11 12 13 14 15
16 17 18 19 20
21 22 23 24 25
26 27 28 29 30
PWR 13.8 V
A
C
EARTH GND
ENTR
Y
PHONE 1
DOOR STRIKE 1
ENTR
Y
PHONE 2
DOOR STRIKE 2
ENTR
Y
PHONE 3
DOOR STRIKE 3
ENTR
Y
PHONE 4
DOOR STRIKE 4
DOORBELL
SWITCH /
AUX. INPUT
AUX. CONT
ACT
OUTPUT
PHONE LINE
INPUT
LINE OUT
T
O
PHONES
Optional Earth Ground
Line Out to Telephones
(can be connected to an unused
line / trunk input on a phone system)
C.O. / Phone Line Input
Entry Phone 1 Input
N.O.
COM
N.C.
* Door Strike 1
Relay Contact Output
Entry Phone 2 Input
N.O.
COM
N.C.
* Door Strike 2
Relay Contact Output
Doorbell Switch / Auxiliary Input
Entry Phone 4 Input
N.C.
COM
N.O.
* Door Strike 4
Relay Contact Output
Entry Phone 3 Input
N.C.
COM
N.O.
* Door Strike 3
Relay Contact Output
N.C.
COM
N.O.
Auxiliary Relay
Contact Output
Connect to a doorbell switch (lighted or non-lighted) momentary SPST,
6-16V bulb.
Note: Unit must be in Doorbell Mode (DIP switch 1 ON). Or
use as an Auxiliary Input, allowing connection to a momentary SPST
switch, keyed switch, postal lock with limit switch, etc.
Note: Unit must
be in Auxiliary Contact Mode DIP switch 1 must be OFF.
To increase surge protection, fasten a
wire from the screw terminal to Earth
Ground (grounding rod, water pipe, etc.)
Power LED
Lights while unit is powered
DIP Switches
(see Installation section D)
Power Input
(13.8VAC @1.25A adapter included)
Note: The C-2000A is not recommended to be
installed in combination with the
TR-1 Toll
Restrictor. Contact your local C.O. for toll
restriction requirements.
* Note: For doorstrike / magnetic lock information,
contact your local locksmith.
WARRANTY
Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of one year from the date of purchase from any authorized Viking distributor or 18 months from the date manufactured, which ever is
greater. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016. Customer must contact Viking's Technical Support Department at 715-386-
8666 to obtain a Return Authorization (R.A.) number.
This warranty does not cover any damage to the product due to lightning, over voltage, under voltage, accident, misuse, abuse, negligence or any damage caused by use of the product by the purchaser or others.
Vikings sole responsibili