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Receipt Printe r


USERS MANUAL
Receipt Printe</b>r

BTP-2002NP





Shandong New Beiyang Information Technology Co., Ltd.
BTP-2002NP
Users Manual

Declaration
Information in this document is subject to change without notice. SHANDONG NEW BEIYANG
INFORMATION TECHNOLOGY CO., LTD. (hereinafter referred to as SNBC) reserves the right to
improve products as new technology, components, software, and firmware become available. If users
need further data about this product or have any doubt about safety issues that might arise from using it,
please feel free to contact SNBC or your local agents.
No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose without the express written permission of SNBC.
Copyright
Copyright © 2007-2008 by SNBC
Printed in China
Version 2.0

Trademarks
SNBC registered trademarks:


Warning and Caution

Warning: Items shall be strictly followed to avoid damages to body and equipment.

Caution:
Items with important information and prompts for operating the printer.

The quality control system of SNBC has been approved of the following certification.

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(DNV)ISO9001:2000




The environmental control system of SNBC has been approved of the following certification.



(DNV)ISO14001:2004



BTP-2002NP
Users Manual
BTP-2002NP has been approved of the following certification.






Contact us
Address: No.169 Huoju Rd, Weihai, Shandong, China. 264209
Hot line: +86-631-5673777
Fax: +86-631-5673778
E-mail:
sales@newbeiyang.com

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Users Manual
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Contents
General Safety Information....................................................................................................................1
1 Overview ..............................................................................................................................................2
1.1 Outline ............................................................................................................................................2
1.2 Features..........................................................................................................................................2
1.3 Model Classification ........................................................................................................................3
2 Specifications ......................................................................................................................................4
2.1 Main Specification...........................................................................................................................4
2.2 Cutter Specification.........................................................................................................................5
2.3 Electric Parameters of the Power Supply........................................................................................5
2.4 Paper Specification .........................................................................................................................5
2.5 Printing and Cutting Position...........................................................................................................6
2.5.1 Printing Position .......................................................................................................................6
2.5.2 Cutting Position ........................................................................................................................6
3 Outline and Parts.................................................................................................................................7
3.1 Outline and Parts ............................................................................................................................7
3.2 Error LED and Buzzer.....................................................................................................................8
4 Installation ...........................................................................................................................................9
4.1 Unpacking.......................................................................................................................................9
4.2 Selecting the Installation Position and Direction .............................................................................9
4.3 Grounding the Printer......................................................................................................................9
4.4 Connecting the Power Adapter .......................................................................................................9
4.5 Connecting Signal Cable ..............................................................................................................10
4.6 Connecting the Cash Drawer........................................................................................................10
4.7 Inserting the Paper Roll ................................................................................................................10
4.8 Self-test.........................................................................................................................................12
4.9 Adjusting the Paper Near End Sensor ..........................................................................................12
5 Routine maintenance ........................................................................................................................13
5.1 Cleaning the Print head ................................................................................................................13
5.2 Cleaning the Sensor .....................................................................................................................13 BTP-2002NP
Users Manual
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5.3 Cleaning the Platen Roller ............................................................................................................13
6 Interface Signal..................................................................................................................................14
6.1 Parallel Interface...........................................................................................................................14
6.2 Serial Interface..............................................................................................................................14
6.3 RS-485 Serial Interface.................................................................................................................15
6.4 USB interface................................................................................................................................16
6.5 Ethernet Interface .........................................................................................................................17
6.6 WLAN interface.............................................................................................................................18
6.7 Signal Definition of Power Connector ...........................................................................................18
6.8 Cash Drawer Kick-out Connector .................................................................................................18
7 Troubleshooting ................................................................................................................................19
7.1 Clearing Paper Jams ....................................................................................................................19
7.2 Error LED and Buzzer...................................................................................................................20
7.3 Problem during Printing ................................................................................................................20
7.4 Printer does not work ....................................................................................................................20
8. Accessories ......................................................................................................................................21
8.1 Spill Proof Cover( SPC-2002NP) ..................................................................................................21
8.2 Wall Mount System (WMS-2002NP).............................................................................................21
8.3 Cable for PoweredUSB Connections ............................................................................................23
8.4 HERALD Kitchen Alarm System ................................................................................................23
8.5 Cable cover and Power adapter cover..........................................................................................25