Enterprise Filter Quick Start Guide
elease: 2.1.00 / Updated: 09.19.08
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© 2008 8e6 Technologies. All rights reserved.
This document may not, in whole or in part, be copied, photocopied, reproduced, translated, or reduced to any elec-
tronic medium or machine readable form without prior written consent from 8e6 Technologies.
Every effort has been made to ensure the accuracy of this document. However, 8e6 Technologies makes no war-
ranties with respect to this documentation and disclaims any implied warranties of merchantability and fitness for a
particular purpose. 8e6 Technologies shall not be liable for any error or for incidental or consequential damages in
connection with the furnishing, performance, or use of this manual or the examples herein. The information in this
documentation is subject to change without notice.
The R3000 products have been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful inter-
ference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interfer-
ence in which case the user will be required to correct the interference at his own expense.
Trademarks
Other product names mentioned in this manual may be trademarks or registered trademarks of their respective com-
panies and are the sole property of their respective manufacturers.
Part# R3000ul-QSG-080919
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C
ontents
R3000 e
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......................................................1
About this Document ....................................................................................................................2
Conventions Used in this Document ...........................................................................................2
s
eRviCe
i
nFoRmation
..................................................................................3
p
ReliminaRy
s
etup
p
RoCeduRes
.................................................................4
Unpack the Unit from the Carton .................................................................................................4
Select a Site for the Server ...........................................................................................................5
Rack Mount the Server ..................................................................................................................6
Check the Power Supply .............................................................................................................23
General Safety Information .........................................................................................................24
i
nstall
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..................................................................................27
Step 1: Setup Procedures ...........................................................................................................27
Step 1A: Quick Start Setup Procedures ....................................................................................28
Step 1B: Console Setup Procedures .........................................................................................37
Step 1C: LCD Panel Setup Procedures .....................................................................................49
Step 2: Test the R3000 Console Connection ............................................................................56
Step 3: Test Filtering or Mobile Client Console Connection ...................................................57
Step 4: Set Library Updates ........................................................................................................58
C
onClusion
.............................................................................................61
led i
ndiCatoRs
and
B
uttons
...................................................................62
SL and MSA Units ........................................................................................................................62
HL Unit .........................................................................................................................................63
HL and SL Units ...........................................................................................................................65
R
egulatoRy
s
peCiFiCations
and
d
isClaimeRs
.............................................66
Declaration of the Manufacturer or Importer ............................................................................66
i
ndex
.......................................................................................................69
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Thank you for choosing to evaluate the 8e6 Technologies R3000 Enterprise Filter. The
R3000 tracks end users online activity, and can be configured to block specific Web
sites or service ports, thereby protecting your organization against lost productivity,
network bandwidth issues, and possible legal problems that can result from the misuse
of Internet resources. This product also features expansive library categories, instant
message and peer-to-peer blocking, user authentication, and intuitive screens and fields
for ease of use when configuring and maintaining the server, as well as managing user
and group filtering profiles.
The R3000 HL and SL server models include RAID technology for fault tolerance and
high performance.
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About this Document
This document is divided into the following sections:
Introduction - This section is comprised of an overview of the R3000 product and
how to use this document
Service Information - This section provides 8e6 Technologies contact information
Preliminary Setup Procedures - This section includes instructions on how to physi-
cally set up the R3000 in your network environment
Install the Server - This section explains how to configure the R3000 for filtering
Conclusion - This section indicates that the quick start steps have been completed
LED Indicators and Buttons - This section explains how to read LED indicators
and use LED buttons for troubleshooting the unit
Regulatory Specifications and Disclaimers - This section cites safety and emis-
sions compliance information for the R3000 models referenced in this document
Index - An alphabetized list of some topics included in this document
Conventions Used in this Document
The following icons are used throughout this document to call attention to important
information pertaining to handling, operation, and maintenance of the server; safety and
preservation of the equipment, and personal safety:
NOTE: The note icon is followed by additional information to be consid-
ered.
WARNING: The warning icon is followed by information alerting you to a
potential situation that may cause damage to property or equipment.
CAUTION: The caution icon is followed by information warning you that a
situation has the potential to cause bodily harm or death.
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The user should not attempt any maintenance or service on the unit beyond the proce-
dures outlined in this document.
Any initial hardware setup problem that cannot be resolved at your internal organiza-
tion should be referred to an 8e6 Technologies solutions engineer or technical support
representative.
8e6 Corporate Headquarters (USA)
Local
: 714.282.6111
Domestic US
: 1.888.786.7999
International
: +1.714.282.6111
8e6 Taiwan
Taipei Local
: 2397-0300
Domestic Taiwan : 02-2397-0300
International
: 886-2-2397-0300
Procedures
When calling 8e6 Technologies regarding a problem, please provide the representative
the following information:
Your contact information.
Serial number or original order number.
Description of the problem.
Network environment in which the unit is used.
State of the unit before the problem occurred.
Frequency and repeatability of the problem.
Can the product continue to operate with this problem?
Can you identify anything that may have caused the problem?
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Unpack the Unit from the Carton
Inspect the packaging container for evidence of mishandling during transit. If the packag-
ing container is damaged, photograph it for reference.
Carefully unpack the unit from the carton and verify that all accessories are included.
Save all packing materials in the event that the unit needs to be returned to 8e6 Tech-
nologies.
The carton should contain the following items:
1 R3000 unit
1 AC Power Cord, 2 AC Power Cords for HL servers
1 Serial Port Cable
1 CAT-5E Crossover Cable
Rack Mount Brackets (2)
1 End User License Agreement (EULA)
1 envelope containing a CD-ROM with PDFs of the R3000 User Guide and R3000
Authentication User Guide. The latest version of the R3000 User Guide can be ob-
tained from our Web site at
http://www.8e6.com/docs/r3000_ug_r2.pdf. The latest
version of the R3000 Authentication User Guide can be obtained from our