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Census Update Interviewer
Training Guide





SAVVY
Sample Vital Registration with Verbal Autopsy














This manual was made possible by support from the U.S. Agency for International Development
(USAID) under the terms of Cooperative Agreement GPO-A-00-03-00003-00 and from the Office of the
Global AIDS Coordinator (OGAC). The opinions expressed are those of the authors and do not
necessarily reflect the views of USAID, OGAC, or the United States government.

August 2007






MS-07-26-CU-TG

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Acknowledgments
This guide is one of a series of instructional materials for the Sample Vital Registration with Verbal
Autopsy (SAVVY) system prepared by the International Programs Center, Population Division, U.S.
Census Bureau, Washington, DC, USA; and the MEASURE Evaluation project, based at the University
of North Carolina at Chapel Hill, Chapel Hill, NC, USA.
This guide was written by Sarah Osborne of the U.S. Census Bureau.
Series editors: Philip Setel, Victoria Velkoff, and Loraine West.
The author wishes to express appreciation for review and comment by Manisha Sengupta of the U.S.
Census Bureau. Copy editing and layout were handled by Nash Herndon of MEASURE Evaluation.






























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Table of Contents
INSTRUCTIONS TO THE TRAINER............................................................................... 5
Study the Training Materials in Advance of the Session
5

Live Practice
5

Classroom Preparation
6

Prepare the Training Room for the Training Session
7

How to Use a Training Guide
7

Classroom Training Techniques
8

Guidelines for Calling on Trainees
10

Using the List of Trainees
10

Training Materials
11

Training Outline (Beginning of Classroom Training)...................................................... 13
Chapter 1 What is SAVVY?
13

Chapter 2 Responsibilities of the SAVVY Census Update Interviewer
14

Interview Example
15

Traveling within your Assignment Area (Chapter 3) ...................................................... 21
Exercise 1
22

Exercise 2
23

Exercise 3
25

Reading and Updating Your Assignment Area Map (Chapter 4)................................... 27
Exercise 4
27

Exercise 5
28

Working with the Address Listing Book (chapter 5)....................................................... 33
Conducting update Interviews at Occupied Housing Units (Chapter 6)......................... 35
A Locked Door or Gate
35

Completing the SAVVY Census update Questionnaire (Chapter 7).............................. 37
Completing the SAVVY Census change Questionnaire (Chapter 8) ............................ 47
INterview Instructions (Chapter 9)................................................................................. 55
Training Exercise
55

Unusual Situations (chapter 10) .................................................................................... 57
glossary of terms and appendices................................................................................. 59

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Glossary of Terms
59

Appendix A: List/Interview Reporting Sheet
59

Appendix B: Whos Counted Quick Reference Guide
59

Appendix C: Map and Address Listing Book Abbreviations
59

Appendix D: Map Sketch Sheet
60

Appendix E: Household Return Visit Form
60

Appendix F: SAVVY System Information Letter
60

Appendix G: Historical Calendar Example
60

Appendix H: Census Address Listing Book (Cover and Sample Page)
60

Final Practice Sessions ................................................................................................. 61
Live Interview at a Nearby Neighborhood
61









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INSTRUCTIONS TO THE TRAINER

This training guide will help you teach all the skills necessary for a person to become a trainer
for the SA</b>mple V</b>ital Registration with V</b>erbal Autops<b>Y (SAVVY) census update. In addition,
there are some guidelines provided in this manual that you should follow to help the training
progress smoothly.
The key to an effective training session is preparation. If you are prepared in advance, your
confidence will be apparent to the trainees. No amount of classroom technique or speaking skill
can overcome the handicap of not knowing your subject matter.
Always treat your trainees with respect and courtesy. Remember, they will be working for you.

Study the Training Materials in Advance of the Session
Read and study all the training materials well in advance of the session, including this training
guide, the SAVVY Census Update Interviewers Manual, the SAVVY Census Supervisors
Manual, and all materials that will be used in the training session. Do not be concerned about
your presentation during your initial reading of these materials; concentrate instead on
understanding the concepts and operations that are covered. If you do not understand a particular
part, reread the portion that covers that part or search for added information in the manuals. If
necessary, ask your supervisor for assistance. Be certain that you understand every phase of the
interviewers job before training begins.

Live Practice
Read all the materials several days before the training begins, including this training guide. At
this point, read portions of the materials aloud, following the schedule in the training guide, and
begin to concentrate on your presentation and the types of questions the trainees are likely to ask.
You may find it useful to make notations and marks in the Census Update Interviewers Manual
to help you during the actual training.
If possible, conduct a small dry run presentation on your own. A dry run is a practice
presentation in front of a mirror or a small group of friends, with a clock. The dry run gives you a
chance both to find out if you are speaking loudly and clearly, and to assess how long it takes
you to cover certain parts of the training. This will also give you a chance to practice referring to
the interviewer materials as you speak. Using the materials during this live practice will keep you
from stumbling during the training. It is embarrassing and time consuming for you to have to
interrupt training to find a page or form. It is even worse when you do not know which form to
use and when to use it.
It is important to try and think about possible questions that may be asked during training and try
to prepare for them in advance as much as possible by noting important sections in your
materials and knowing the topics covered. However, there will always be some questions that are
unexpected. In these situations, your answers must be the same as every other supervisor in the
country. In order to ensure that your answers are consistent, you should contact your census

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supervisor coordinator (CSC) with any unusual or difficult questions that you receive during
training so that they can share the answers with all the other supervisors conducting training
sessions.
Classroom Preparation
Preparing the classroom for training is as important as preparing yourself to conduct the training.
Locate and inspect a training site.
If a training site has been selected for you If a site has already been selected, do the following:

Meet with the person in charge of the training site.

Confirm the earlier agreement.

Verify that the space will be available and ready on the days you need it.

Inspect the space to make sure it meets the basic requirements for the training site.
(See the list below on this page, A training site should meet the following
requirements.)

Notify your supervisor when you are satisfied with the site and have confirmed the
earlier arrangements. Discuss any problems with your supervisor.
If a training site has not already been selected for you If a site has not been selected, call or
visit potential sites until you locate one with adequate space that is available during the
scheduled training. Use the following suggestions as potential sites:

schools, including colleges or vocational training centers

churches, synagogues, or mosques

community or recreation centers

clubs or lodge meeting halls

libraries

post offices

military centers

other government offices
A training site should meet the following requirements. It should be:

rent-free (if free space is not available, do not make a commitment to rent
training space, contact your supervisor for help);

quiet and free of distractions;

large enough to accommodate all of your trainees, but not too large;

equipped with sufficient desk or table space, and seating for all the trainees;

well ventilated, as weather requires;

have some type of restroom facilities, either on-site or nearby and available
for use during training;

have eating facilities nearby, or you must tell trainees to bring a lunch; and

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centrally located, to limit travel by all trainees.
Once the training site is set and