Getting Started with WebEx Training Center

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Getting Started with WebEx Training Center Training Center 4.9
46
About this guide
This guide introduces you to Training Center and provides basic information
about using its many features. For more information about using these
features, refer to the online Help on your Training Center Web site.
Refer to the table below to locate the information you need. Feature descriptions
and step-by-step procedures are grouped under the larger training session tasks you
are performing, such as scheduling a training session, sharing information, or
housekeeping and management tasks, such as muting and unmuting microphones.
Set up tasks
Scheduling tasks
Sharing information
Interacting with attendees
Managing training sessions
Learn about your account,
Training Manager, and other
features........................... 2
Learn about scheduling a training
session and how to set up an Instant
training session .............................. 5
Review ways of sharing documents,
applications, Web browsers and your
desktop ....................................... 13
Enrich your training session using
video, chat, and other tools ...... 23
Assign and remove privileges,
mute attendees microphones
and use other tools to control
your training session ............. 42
Highlights: Your user account ...... 2 Logging in .................. 2 Training Manager....... 3 Finding your session .. 4 Joining a training session
4
Highlights: Types of training sessions ........ 5 Scheduling a training session .... 6 Adding tests ............................ 10 Scoring tests ........................... 12 Starting an instant training session
13 Highlights: Sharing options ...................... 14 Sharing documents ................ 15 Sharing software (applications,
browsers, desktops) ............... 19 Transferring files .................... 22 Recording a training session .. 22
Highlights: Sending chat .......................32 Using Q & A .........................32 Hands-on Lab......................34 Breakout sessions ...............36 Teleconferencing.................36 Using video..........................41 Polling participants ..............42 Participant roles.................. 42
Highlights: Assigning privileges ......... 43 Muting and unmuting
microphones ............. ...... 44 Inviting attendees during a
training session ................ 45 Transfer host role ............. 45 Removing participants...... 45 Ending a training session . 46 Viewing usage reports...... 46
Tools you can use: Session Calendar.....4
Tools you can use: Test Library ............................. 11 Tools you can use: Annotation tools ..................... 16 View tools............................... 17 UCF for multimedia ................ 18
Tools you can use: Panel resizing ..................... 23 Right-click menu.................. 31 Video ................................... 41
Tools you can use: Icons on the Participants

panel ................................ 30 Usage reports................... 46
Getting Started with WebEx Training Center 2 of 52
Getting Started with WebEx Training Center
Set up tasks Obtaining a user account................................................................... 2 Logging in and out ............................................................................. 2 If you forget your password ............................................................... 2 Setting up Training Manager for Windows......................................... 3 System requirements ........................................................................ 3 Browsing the Session calendar ......................................................... 4 Joining a training session .................................................................. 4
Obtaining a user account
Once you obtain a user account, you can host training sessions using your
training session service. You need not obtain a user account to attend training
sessions.
You can obtain a user account in one of two ways: The site administrator for your Training Center Web site can create a user
account for you. If your site administrator has made the signup feature available, you can
sign up for an account on your Training Center Web site at any time.
To obtain a user account using the signup feature:
1
Go to your Training Center Web site.
Your address for your site is usually in the following format:
<your_company>.webex.com
2
On the navigation bar, expand
Set Up
.
3
Click
New Account
.
This option is available only if your site has the self-registration feature.
4
Provide the required information, and then click
Sign Up Now
.
Logging in and out
You must log in to your Training Center Web site to schedule and start your
training sessions and access your account features. Your site administrator
provides you with your user name and default password for your account.
N o t e
You do not need to log in to your site to attend a training
session, unless the training session host specifies that all attendees
must have a user account.
To log in to Training Center:
1
Go to your Training Center Web site.
The address for your site is usually in the following format:
<your_company>.webex.com
2
On the navigation bar, click
Log In
.
3
Provide your user name and password.
4
Optional. To automatically log in to Training Center whenever you access
it, click the
Save my user information for automatic login
check box.
5
Click
Log In
.
To log out from Training Center:
To log out from your Training Center Web site, on the navigation bar at the
top of the page, click
Log Out
.
If you have forgotten your user name or password
If you have forgotten either your user name or password, you can quickly
obtain it. 3 of 52
Getting Started with WebEx Training Center
To obtain your user name or password:
1
On the navigation bar, click
Log In
.
2
On the Log In page, click
Login Assistance
.
3
Provide your email address, and then click
OK
.
Your Training Center Web site immediately sends you an email message
containing your account information.
Setting up Training Manager for Windows
Training Manager is a software program that you install on your computer
and use when participating in a training session. Training Manager provides
the options that you use to share informationsuch as presentations and
applicationssend chat messages, send and receive live video, record a
training session, and so on.
The Training Manager software provides the work space for your training
session.
System requirements
Your system must meet these requirements for installing Training Manager
for Windows: Microsoft Windows 2000 or XP Intel x86 (Pentium 400 MHz +) or compatible processor 32 MB RAM (64 MB recommended) Microsoft Internet Explorer 6 or later, Mozilla 1.6 or later, Netscape
Communicator 7.x, Firefox 1.0 or later JavaScript and cookies enabled on the Web browser 56K or faster Internet connection
To set up Training Manager for Windows:
1
On the navigation bar, expand Set Up, and then click Training Manager.
The Set Up page appears.
2
Click Set Up.
3
If a security dialog box appears, do one of the following: If you are installing Training Manager on Microsoft Internet Explorer,
click Yes. If you are installing Training Manager on Netscape Navigator, click
Grant.
Setup continues. A progress message box appears, indicating the progress
of setup.
Once setup is complete, the Setup Complete page appears.
4
Click OK.
You can now start, schedule, or join a training session.
I m p o r t a n t
If you want to share a presentation that was created using Microsoft
PowerPoint 2002 for Windows XP, an Intel Celeron or Pentium 500 MHz or
faster processor is highly recommended. However, you cannot share other
types of presentation or documents unless you either: Sign in to your computer as an administrator before starting or joining a
training session for the first time, or Have a Windows 2000 administrator set up your computer for you.
Subsequently starting or joining a training session does not require
administrator privileges. 4 of 52
Getting Started with WebEx Training Center
Browsing the Session Calendar
The Live Sessions page includes a training session calendar, which provides
upcoming, daily, weekly, and monthly views of all scheduled or in-progress
training sessions on your site, as well as a list of all training sessions being
hosted on the current date. Using the calendar, participants can search for a training session obtain information about a training session register for a training session join a training session
The following figure shows the
Upcoming
view of the Live Sessions page.
Joining a training session
If a