E R R A Z

trical or electronic equipment;
- applications of graphite and other sophisticated materials.
With its worldwide network, Carbone Lorraine can offer high
performance, custom designed products and systems to all
its customers, predominantly high tech companies.
Ferraz Shawmut: the world's leader on the
circuit protection market
Ferraz Shawmut, Carbone Lorraine's Electrical Protection division, offers
novel solutions to enhance the safety of low and medium voltage
installations
and equipment. Ferraz Shawmut's clients may be global
firms or purely local players, manufacturers of control equipment
for industrial assembly and process, telecommunications, traction or
power distribution markets. A wide network of electrical equipment
distributors carries the brand all over the global market of final users.
A global presence to help our customers succeed,
close to them wherever they are.
Number 2 worldwide
for fuses
used in industry A targeted international sales
organization
It's important to be close to best serve each
individual customer, so Ferraz Shawmut has set
up a strong international network bringing
together
the sales teams of all the Ferraz Shawmut
and Carbone Lorraine subsidiaries internationally, and
also many sales representatives, local agents and
conveniently located distributors to professionals.
All around the world, Ferraz Shawmut remains close
to the customer to offer all the services of a true
professional in electrical protection in compliance
with local standards. The Ferraz Shawmut brand is also
available directly to users through the 4500 points of
sale of our distributors.
Production facilities on every continent to optimize the offering
Since Ferraz and Gould Shawmut fused in 1999, our strategy of streamlining industrial operations
has resulted in a consistent industrial set-up around our processes:
- In North America, the Newburyport, Toronto and Juarez locations are focused
on manufacturing fuses and gear to UL and CSA standards.
- In Europe and around the Mediterranean, the Saint Bonnet de Mure and El Fahs locations
build fuses and gear to European and other international standards, while the Provins and La
Mure locations bring synergies with the high power switch, bogie protection and thermal
management activities.
- In Asia, plants at Bangalore, Shanghai and Nagahama serve the major markets of that continent.
All of those locations are united around a global quality, safety and environment policy.
3 4
Y
O U R G U A R A N T E E O F T H E U T M O S T I N S A F E T Y
Electrical and thermal protection
solutions to cut short any risk
of accident!
Ferraz Shawmut has developed appropriate solutions to any
situation that may arise in circuit protection:
- current breaking in equipment at low or medium voltages as
soon as an overload or short-circuit occurs.
- live breaking and off load disconnection of lines at any time to make
sure installations, machinery or devices in the surroundings are dead and
can be worked on safely.
- fault detection on power distribution systems to improve the efficiency of both repairs
and preventive maintenance.
- thermal protection to get optimal performances out of electronic components or to lower temperatures
in bays or panels to improve their operation.
Fuse protection solutions to make your equipment more reliable
Cost, reliability, functionality and technical performance: these are the criteria that motivate the choice of an
electrical protection solution. But industrial buyers are also influenced by other factors:
- the vital need to ensure the safety of personnel,
- risks related to production.
A safe electrical installation is designed to avoid any fault occurring and to limit impact to a minimum if any
should arise.
Thanks to its ability to limit short-circuit currents by quickly melting down, the fuse is the best answer to industrial
needs in terms of performances, reliability, ease of maintenance, availability and safety.
Our day-to-day mission is to ensure the integrity of the
equipment our devices protect and the safety of the people
working around them. That can only be accomplished by
tried and proven solutions based on the right technical
and industrial decisions and a world-class organization. 5
Focused on the requirements of standards
and customers for maximum reliability
To gain complete mastery of all the many requirements of standards, Ferraz
Shawmut is an active participant in the work of standardizing bodies like the IEC and UL.
Technical experts systematically take those requirements into account throughout design and the product life
cycle. Our two test labs - in Newburyport in the USA and St Bonnet de Mure in
France - collaborate in the search for solutions to meet the severest conditions.
Extensive test resources are available there to check on the proper functioning
and limits of all components.
International certifications and listings,
your guarantee
That focus on the requirements of standards has resulted in international
recognition for all Ferraz Shawmut products. Independent agencies have
qualified the solutions we propose to UL/CSA and IEC standards. That means
customers can rest easy whatever the application.
All the Standards
A
E L E C T R I C I T E
Assembly line
The widest range
of
electrical protection
solutions
on the market 6
C
O N S TA N T I N N O V AT I O N
I N E V E RY F I E L D
Innovative circuit protection
solutions for state-of-the-art
equipment
With a concern to always meet our customers' needs, Ferraz
Shawmut anticipates their expectations and closely monitors
technological developments on the market at all times.
Two complementary organizations take part in this research and
innovation policy:
- a multidisciplinary team of purchasers, technicians, marketing staff and
local salespeople, with the goal of proposing appropriate solutions to emerging
problems;
- a multinational team pulling together the know-how, standards and technologies to bring
world-class products into being.
Commercial resources to aid in decision-making
In the field of electrical protection, Ferraz Shawmut has developed a wide range of software to compu-
te solutions and provide technical assistance, and makes it available to designers, industries, engineers
and inspection agencies:
- the SAF/ESI program to compute electrical installations and protection makes life easier for designers;
- the SAF/PE program provides expertise in power
semi-conductor protection;
- the new-comer to the SAF series, SAF/XREF offers a huge
database for fuse cross-referencing.
In addition, the Supplier One program helps streamline fuse
inventories in factories to optimize maintenance of
machinery and installations.
Smart Spot Fuses
'Select-A-Fuse/Power Electronics'
Program
Elec 2002 Exhibition
As not only a leader but a reference in our sector,
we constantly seek out the best and most innovative
practice for all our industrial and business
development processes. 7
High Power Test Lab - Newburyport
Active partnerships with the worlds leaders in electrotech
and with university research labs
Ferraz Shawmut has taken on the challenge of closely tracking all the technological mutations
in electrical protection in all its forms. We are in contact with all the key global players in
electrotech and actively participate in international seminars, meetings, training sessions and
conferences on the topic. And we also drive research on electrical protection through our
partnerships with university laboratories.
First class testing resources at our
customers' disposal
Design, development, approval and daily inspection
of the quality of all Ferraz Shawmut components are
processed through essential electrical, mechanical
and environmental tests.
Purchasers, technicians, designers, engineers,
insurance agencies can all turn to Ferraz Shawmut's
test laboratories to avoid the inconveniences of long
lead-times for test dates. Our goal is to bring them
the flexibility and expertise they need by providing
world-class testing resources for a wide range of
products and applications. The fact that Ferraz
Shawmut has two complementary test labs in the
United States and in France means we can do a.c. or
d.c. tests and run them to UL/CSA or IEC standards.
Undisputed exper
tise thanks
to the many contr
acts
signed with our
partners 8
N
E V E R V E RY F A R A W AY
Technical support staff for real-time counseling
A global team of experts is at every customer's service for personalized
service: to confirm or seek out a solution, do a study, develop an original
concept or customize a product.
A hot-line answers customers and distributors directly when they need
additional information, product cross-references, literature, etc. Technical
questions are sent on to and dealt with by specialists, bringing suitable
answers as quickly as possible.
Local sales teams for a personalized touch
Although a global organization, Ferraz Shawmut guarantees its customers local service wherever they
are around the world. Associates familiar with local requirements provide pertinent answers to
customers' queries in the local language. Through sales reps in the field, 4500 points of sale with
distributors, and the vast Carbone Lorraine sales network, Ferraz Shawmut can maintain close relations
with our customers around the world to become a preferred partner.
Our key aim in the business relationships we maintain
with our customers is to be an attentive, reactive partner.
Our objective: closer contact for greater efficiency.
w w w. f e r ra z s h aw m u t . c o m
w w w. f e r ra z s h aw m u t . c o m 9
Close collaboration with distributors to