her
trademarks

herein are property of their respective owners.
Disclaimer
3ware, Inc. assumes no responsibility for errors or omissions in this docu-
ment, nor does 3ware, Inc. make any commitment to update the informa-
tion contained herein. iii
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Escalade 7000 Parallel ATA Family (includes 7000-2, 7500-4,
7500-4LP, 7500-8, 7500-12) . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Escalade 8000 Serial ATA Family (includes 8500-4, 8500-8,
8500-12) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Escalade 7000 series Parallel ATA RAID Controller . . . . . . . 9
Escalade 8000 series Serial ATA RAID Controller . . . . . . . . 9
CBL-P-SATA (Parallel to Serial Drive Converter Kit) . . . . . 10
Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Personal Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Protecting Equipment and Data . . . . . . . . . . . . . . . . . . . . . . . . 11
ESD Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Mechanical Concerns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
To remove an existing Escalade ATA RAID Controller . . . . . 13
Installing a Parallel ATA RAID Controller . . . . . . . . . . . . . . . 14
Connect the interface cables to the Escalade ATA RAID Con-
troller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Install the Escalade ATA RAID Controller in the computer . 15
Connect the drives to the interface cables . . . . . . . . . . . . . . . 16
Installing a Serial ATA RAID Controller . . . . . . . . . . . . . . . . . 18
Connect the interface cables to the Escalade Serial ATA RAID
Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connect the drives to the interface cables . . . . . . . . . . . . . . . 20
Check your installation and close the case . . . . . . . . . . . . . . . . 22
Check motherboard boot sequence . . . . . . . . . . . . . . . . . . . . . . 22
3ware Disk Array Configuration Utility . . . . . . . . . . . . . . . . . . 23
Hot spare and hot swap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
BIOS Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3DM Configure Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Invoking the 3ware BIOS tool . . . . . . . . . . . . . . . . . . . . . . . . . 24
Exiting the 3ware BIOS tool . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Contents 3ware Escalade ATA RAID Controller Installation Guide
iv
Determining your configuration . . . . . . . . . . . . . . . . . . . . . . . . 26
Displaying advance details . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Creating a disk array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Determining your configuration . . . . . . . . . . . . . . . . . . . . . . . . 30
Specifying a Hot Spare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Changing an existing configuration . . . . . . . . . . . . . . . . . . . . . 35
Modifying a disk array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Deleting a disk array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
How to maintain or verify a disk array . . . . . . . . . . . . . . . . . . 36
Rebuilding a mirrored disk array . . . . . . . . . . . . . . . . . . . . . . . 37
Rebuilding a RAID 5 disk array . . . . . . . . . . . . . . . . . . . . . . . 39
Additional Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Troubleshooting: Problems and Solutions . . . . . . . . . . . . . . 49
Hardware installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Appendix A
Compliance and Conformity Statements . . . . . . . . . . . . . . . . 51
Federal Communications Commission Radio Frequency Interfer-
ence Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Microsoft Windows Hardware Quality Lab (WHQL) . . . . . . . 52
European Community Conformity Statement . . . . . . . . . . . . . 52
Appendix B
Warranty, Technical Support and Service . . . . . . . . . . . . . . . 53
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
State Law Provisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Obtaining Warranty Protection . . . . . . . . . . . . . . . . . . . . . . . . 54
3ware Technical Support and Services . . . . . . . . . . . . . . . . . . 54
Sales and ordering information . . . . . . . . . . . . . . . . . . . . . . . . 55
Feedback on this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 v
Figure 1.
8-Port Escalade 7500-8 ATA RAID Controller Layout
14
Figure 2.
12-Port Escalade 8500-12 Serial ATA RAID Controller
with CBL-P-SATA (Parallel to Serial ATA Converter)
18
Figure 3.
Parallel ATA Drive with Serial ATA Converter In-
stalled 22
Figure 4.
3ware BIOS Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Figure 5.
Disk Array Configuration Main Display, RAID 1 Ex-
ample 27
Figure 6.
Disk Array Advance Details Screen . . . . . . . . . . . . . 28
Figure 7.
Selecting Drives for a Mirrored Array . . . . . . . . . . . 29
Figure 8.
Create Disk Array Display, RAID 0 Example . . . . . 30
Figure 9.
Create Disk Array Display, RAID 5 Example . . . . . 31
Figure 10. BIOS Initialization Screen for RAID 5 . . . . . . . . . . 32
Figure 11. Delete Disk Array Display . . . . . . . . . . . . . . . . . . . . 36
Figure 12. Maintain Disk Array Display . . . . . . . . . . . . . . . . . . 37
Figure 13. Degraded RAID 1 Array Drive When Not in Use . . 38
Figure 14. Degraded RAID 10 Array Drive When Not in Use . 39
Figure 15. Degraded RAID 5 Array Drive When Not in Use . . 40
Figure 16. Select Available Drive to Replace Faulted Drive, RAID
1 Example 42
Figure 17. Rebuild Array Status Display, RAID 1 Example . . . 43
Figure 18. Rebuild Confirmation Display . . . . . . . . . . . . . . . . . 44
List of Figures 3ware Escalade ATA RAID Controller Installation Guide
vi Before you Begin
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7
Before You Begin
Congratulations on selecting the Escalade ATA RAID Controller
as your RAID data storage and management system. This user
guide gives simple, step-by-step instructions for installing and
configuring your Escalade ATA RAID Controller. To ensure your
personal safety and protect your equipment and data, carefully
read the information that follows the Features list before you
begin installing.
Features
Escalade 7000 Parallel ATA Family (includes 7000-2,
7500-4, 7500-4LP, 7500-8, 7500-12)
The information in this manual also supports the following legacy
products: 7410, 7810, 7450 (now 7500-4), 7850 (now 7500-8),
and 7210. True Hardware RAID.
Low CPU Utilization RAID Support
. RAID 0, 1, 5, 10 and JBOD (7000-2 does not
support RAID 5) Drive Support
. Parallel UltraDMA 133, 100, 66, 33 Bus Type.
PCI 64 bit / 33 Mhz (7000-2 is PCI 32 bit / 33 Mhz) Management.
3DM Disk Management Utility or 3ware Com-
mand Line Interface BIOS
. PC99, PnP, BBS Compliant Windows Support
. W98SE, WME, WinNT4 with SP6, Win2k
with SP2, and WinXP Linux Support
. Redhat, SuSE. (Drivers available in Open
Source.) Performance
. Twinstor, Command Queuing, Elevator Seeking,
R5Fusion (R5Fusion is not available on 7000-2) 3ware Escalade ATA RAID Controller Installation Guide
8
www.3ware.com Field Upgrades
. Field Upgradeable Firmware, BIOS, 3DM and
Drivers Data Integrity
. ATA Command Readback, SMART Monitoring,
Dynamic Sector Repair, Rebuild Pacing, Rebuild Scheduling,
Background Media Scan, Hot Swap, Hot Spare, Hardware
Health Monitoring, Scheduled Verify
Escalade 8000 Serial ATA Family (includes 8500-4, 8500-
8, 8500-12) True Hardware RAID.
Low CPU utilization RAID Support.
RAID 0, 1, 5, 10 and JBOD Drive Support.
Serial ATA 150 (SATA I) drives. Parallel
UltraDMA 133 and UltraDMA 100 drives are also supported
when using 3ware's Parallel to Serial (CBL-P-SATA) Converter. Bus Type.
PCI 64 bit / 33 Mhz Management.
3DM Disk Management Utility or 3ware Com-
mand Line Interface BIOS
. PC99, PnP, BBS Compliant Windows Support.
W98SE, WME, WinNT4 with SP6, Win2k
with SP2, and WinXP Linux Support.
Redhat, SuSE. (Drivers available in Open
Source.) Performance.
Twinstor, Command Queuing, Elevator Seeking,
R5Fusion Field Upgrades.
Field Upgradeable Firmware, BIOS, 3DM and
Drivers Data Integrity.
ATA Command Readback, SMART Monitor-
ing, Dynamic Sector Repair, Rebuild Pacing, Rebuild Schedul-
ing, Background Media Scan, Hot Swap, Hot Spare, Hardware
Health Monitoring, Background Verify
Before you Begin
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9
Note:
The Escalade Serial ATA controller can be used with
either serial or parallel drives. If u