ge or responsible for its content.
HCC1400A, HCC1400W Icemakers HCC1400A, HCC1400W Icemakers
801 Church Lane Easton, PA 18040, USA
Toll free (800) 523-9361 (610) 252-7301
Fax (610) 250-0696 www.follettice.com
Following installation, please forward this manual
to the appropriate operations person.
Operation and Service Manual
After Serial Number C37309
Order parts online
www.follettice.com
00186916R01 2
Follett Corporation
Equipment Return Policy
Follett equipment may be returned for credit under the following conditions:
1.
The equipment is new and unused.
2.
A return authorization number has been issued by customer service within 30 days after shipment.
3.
Follett receives the equipment at the factory in Easton, PA within 30 days after issuance of the return authorization number.
4.
The equipment must be returned in Follett packaging. If the packaging has been damaged or discarded, Follett will forward,
at the customers expense, new packaging.
Note:
Return freight charges are the responsibility of the customer. If equipment is returned and is damaged because of
improper packaging, Follett Corporation will not be held responsible.
Credit will be issued when:
The equipment has been inspected by Follett and deemed suitable to be returned to stock.
Note:
A 15% restocking charge will be deducted from the credit. If the cost to return the product to stock exceeds 15%, the
actual cost will be deducted. 3
Welcome to Follett Corporation
Speci cations
Operation
Cleaning


Weekly exterior care


Monthly condenser cleaning

Semi-annual evaporator cleaning
Service
Icemaker
operation
Water
system
Electrical
system


Normal control board operation

Test
points


Time delay and self ushing jumpers

Error
faults

Hard
error

Soft
errors


Relay output indication


Compressor/refrigerant solenoid output

Wiring
diagram

Compressor
data

Gearmotor
data


Resistance of windings

Mechanical
system

Evaporator
disassembly

Evaporator
reassembly
Refrigeration
system


Refrigeration pressure data


Refrigeration system diagram


Refrigerant charge size


Refrigerant replacement requirements

Evacuation

Ambients


Ice capacity test

Bin full detection system
Troubleshooting
Replacement
parts
Table of contents
4
5
7
7
7
7
7
12
12
13
14
14
15
15
15
15
15
15
15
16
17
17
17
18
18
20
23
23
23
24
24
24
24
24
25
26
28 4
Welcome to Follett
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and
outstanding after-the-sale support. To ensure that this equipment delivers the same degree of service, we ask
that you review the installation manual (provided as a separate document) before beginning to install the unit.
Our instructions are designed to help you achieve a trouble-free installation. Should you have any questions or
require technical help at any time, please call our technical service group at (800) 523-936 or (610) 252-7301.
Before you begin
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage
is found, notify the shipper immediately and contact Follett Corporation so that we can help in the ling of a claim,
if necessary.
Check your paperwork to determine which model you have. Follett model numbers are designed to provide information
about the type and capacity of Follett equipment. Following is an explanation of the different model numbers in the
1400 series.
Horizon Series Icemaker Model Number Configurations
A Air-cooled,
self-contained
W Water-cooled,
self-contained
R Air-cooled, remote condensing unit
N Air-cooled, no condensing unit for

connection to parallel rack system
A
V
S
C
1400
HC
HC Horizon
Chewblet
®
C 208-230/60/1
(self-contained
only)
D Low side 115/60/1
Condensing
unit
208-230/60/1

(remote condensing only)
E 230/50/1
(self-contained
only)
Icemaker
Voltage
Series
Condenser
V Vision
H Harmony
B Ice
storage
bin
J Drop-in
M Ice
Manager diverter
valve
system
1000 up to
1036
lbs
(471kg)
1400 up to
1450
lbs
(658kg)
S Satellite-fill
T Top-mount
Application
Configuration
Ice Manager Diverter Valve Systems can be used to fill any two of these bins or dispensers with a single ice machine.
Chewblet is a registered trademark of Follett Corporation, registered in the US.

CAUTION
Warranty does not cover exterior or outside installations.
Moving parts. Do not operate with front cover removed.
Hot parts. Do not operate with cover removed.
To reduce risk of shock, disconnect power before servicing.
Most ice machine cleaners contain citric or phosphoric acid, which can cause skin irritation. Read caution
label on product and follow instructions carefully.
Ice is slippery. Maintain counters and oors around dispenser in a clean and ice-free condition.
Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice. 5
Speci cations
Electrical
Each icemaker requires its own separate circuit with electrical disconnect within 10 ft (6m).
Equipment ground required.
Standard electrical 208-230/60/1
Maximum icemaker fuse 20 amps each
Amperage 12 amps
6 ft (2m) NEMA 6-20 cord and plug provided on icemaker
Plumbing
3/8" OD push-in water inlet
3/4" MPT drain
1/4" FPT condenser inlet (water-cooled condenser only)
1/4" FPT condenser drain (water-cooled condenser only)
Notes: 3/4" vented drain line must slope a minimum of 1/4" per foot (6mm per 30.4cm run).

Drain to be hard piped and insulated.

To prevent back ow, do not connect drains.

Separate drains for icemaker and condenser.

Water shut-off recommended within 10 feet (3m).

Follett recommends installation of a Follett water lter system (part# 00130286) in icemaker inlet water line.
Ambient
Air temperature

100 F/38 C max.

50 F/10 C min.
Water temperature

90 F/32 C max.

45 F/7 C min.
Water pressure potable
70 psi max. (483 kPa)
10 psi min. (69 kPa)
Note: Water-cooled condenser pressure 150 psi (1034 kPa)
Heat rejection
Air-cooled rejects 16,000 BTU/hr to air
Water-cooled rejects 16,400 BTU/hr to water
Ice production
F
C
50
10
60
16
70
21
80
27
90
32
60
16
1536
697
1446
656
1370
621
1304
591
1246
565
70
21
1452
659
1361
617
1281
581
1212
550
1152
523
80
27
1321
599
1258
570
1194
541
1130
513
1067
484
90
32
1217
552
1176
533
1122
509
1089
494
991
449
100
38
1117
507
1075
488
1027
466
976
443
922
418
lbs
kg
lbs
kg
lbs
kg
lbs
kg
lbs
kg
Inlet W
a
t
er
T
emper
atur
e
F/C
Ambient Air Temperature F/C
Air-cooled icemaker capacity/24 hrs.
F
C
50
10
60
16
70
21
80
27
90
32
60
16
1528
693
1481
672
1450
658
1403
637
1356
615
70
21
1476
669
1429
648
1398
634
1351
613
1304
591
80
27
1423
646
1376
624
1345
610
1298
589
1251
568
90
32
1371
622
1324
600
1293
586
1246
565
1199
544
100
38
1318
598
1271
576
1240
562
1193
541
1146
520
lbs
kg
lbs
kg
lbs
kg
lbs
kg
lbs
kg
Water-cooled icemaker capacity/24 hrs.
Inlet W
a
t
er
T
emper
atur
e
F/C
Condenser Water Temperature F/C 6
Dimensions and clearances
Entire front of icemaker must be clear of obstructions/connections to allow removal.
1" (26mm) clearance above icemaker for service.
1" (26mm) minimum clearance on sides.
The intake and exhaust air grilles must provide at least 170 sq in (968 sq cm) of open area.
Air-cooled model HCC1400A icemakers 18" (458mm) minimum clearance between discharge and air
intake-grilles.
C
MOTOR COMPRESSOR THERMAL
L
Y PR
OTECTE
D
MIN. BRANCH CIRCUIT AM
P
ACITY
MAX. BRANCH CIRCUIT FUSE SIZ
E
DESIGN PRESSURE HIGH SIDE
Stock Module Identification Plate
FULL LOAD AMPS
REFRIGERANT
Module No.
P
roduct
Service No.
MODEL
CORPOR
ATION
SERIAL NO
VOLTS
AMPS
AMPS
208264
Easton Pennsylvania
HZ
R
R
P
ART NO
CHARGE
L
OW SID
E
SINGLE
PHASE
OZ
MADE IN
THE USA
PSIG
NEMA 6-20
right angle
G
Air intake
23.50"
(597mm)
2.72"
(69mm)
23.8" (580mm)
21.05" (535mm)
Air exhaust
both sides
3/8" OD push-in water inlet
3/4" MPT drain
Air exhaust
15.56"
(395mm)
6.97"
(177mm) 2.53"
(64mm)
2.43" (62mm)
29.7" (755mm)
L
U
L
U
NSF
21.28" (541mm)
Front View
Side View
Back View
Ice transport hose connection
1/4" FPT
condenser inlet
1/4" FPT
condenser drain 7
Operation
Cleaning and preventive maintenance (all models)
Note: Do not use bleach to sanitize or clean the icemaker.
Preventive maintenance
Periodic cleaning of Folletts icemaker system is required to ensure peak performance and delivery of clean,
sanitary ice. The recommended cleaning procedures that follow should be performed at least as frequently as
recommended, and more often if environmental conditions dictate.
Cleaning of the condenser can usually be performed by facility personnel. Cleaning of the icemaker system,
in most cases, should be performed by your facilitys maintenance staff or a Follett authorized service agent.
Regardless of who performs the cleaning, it is the operators responsibility to see that this cleaning is performed
according to the schedule below. Service problems resulting from lack of preventive maintenance will not be
covered under the Follett warranty.
Weekly exterior care
The exterior may be cleaned with a stainless cleaner such as 3M Stainless Steel Cleaner & Polish or equivalent.
Monthly condenser cleaning (air-cooled icemaker only)