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Cap.wpc.qxd 5/24/06 5:18 PM Page 1 The Power of Lighting
Cooper Lighting offers leading brands
to create the ideal retail, office or
hospitality environment. Cooper Lighting
commercial solutions give customers
the power to dramatically improve retail
sales, increase employee productivity, or
create the perfect ambiance for their
latest restaurant.
C O M M E R C I A L
Efficiency at Work
When used correctly, lighting is a
powerful operational tool for industrial
facility and maintenance managers.
Cooper Lighting helps these managers
choose the best lighting solutions for
their facility to maximize performance
on all levels from lowering energy
costs to increasing productivity.
I N D U S T R I A L
Lighting to Enhance
Good lighting builds traffic, attracts
customers and sells merchandise.
Whether highlighting primary display
areas or focusing attention for special
events, Cooper Lighting has the
products to produce a warm, inviting
store atmosphere that makes
customers feel good about being there
and makes sales happen.
R E T A I L
Styles for Every Lifestyle
Homeowners and home decor professionals
appreciate Cooper for unique and
tasteful lighting solutions. Each recessed,
track, surface and fluorescent product
is designed to achieve specific effects
from dramatic accent lighting to
glare-free downlighting.
R E S I D E N T I A L
Reliable Outdoor Lighting
Cooper understands the unique
challenges involved with roadway,
flood and area lighting. Our products
are engineered to meet stringent
requirements and deliver high performance,
low maintenance lighting with attention
to value and reliability.
UTILITY/ROADWAY
Cooper Lighting provides high
quality products and services that
best suit the needs of each
customer within every segment of
the lighting industry. This goal is
achieved through intensive market
research and product development
combined with an industry-first,
state-of-the-art distribution and
service network.
P r o d u c t s
No other manufacturer stands
behind its customers like
Cooper Lighting from products
to service to education Cooper
Lighting makes a difference. The
Source, Cooper Lightings training
and teacher facility, offers
professional seminars in lighting
technology, effect and
performance.
K n o w l e d g e
In the area of electronic
commerce, Cooper Lighting
continues to stay on the
leading edge to support our
customers. Customer ordering
via Web Services, EDI, and Fax
along with order cycle process
management and notification
creates a seamless, efficient
order cycle process to best
serve our customers.
S u p p o r t
We put you first, and support our
philosophy with a dedicated
Customer First Center with centralized
warehousing, distribution and
customer service for all your lighting
requirements. We are committed
to being your single source for all
your needs.
S e r v i c e
Just as our eyes need light in order to see,
our minds need ideas in order to conceive
1 2
E n v i r o n m e n t s
Cooper Lighting is one of the worlds largest manufacturers of commercial, industrial, institutional, roadway and residential
lighting fixtures. Cooper Lightings brands have been trusted over the years for their quality and performance. Intensive
market research, new-product development, extensive sales network and a dedicated customer fulfillment team are leading
examples of Cooper Lightings commitment to the lighting industry. To ensure and support our customer first commitment,
Cooper Lighting has aggressively invested in key product acquisitions, the industrys first state-of-the-art distribution and
service network, and technically superior manufacturing facilities. Cooper Lightings vast system of dedicated resources gets
the right product to the right place at the right time time and time again.
C u s t o m e r F i r s t . . . O u r C o m m i t m e n t
Lighting for Specific Tasks
Institutional lighting is used in and
around hospitals, schools, prisons,
municipal buildings, publc works, etc.
and is often designed specially for
specific tasks and uses. Cooper
Lighting understands what the lighting
is trying to accomplish and how it can
benefit those specific areas.
I N S T I T U T I O N A L
Cap.wpc.qxd 5/24/06 5:18 PM Page 2 Toronto,
Ontario
Calgary
Alberta
Eastern Distribution Center
Central/Eastern Canadian Distribution Center
Western Canadian Distribution Center
Western Distribution Center
Regional Distribution Center
C u s t o m e r F u l f i l l m e n t
to be EASIEST to do business with, consistently, time-after-time...
WE provide you choices...
... you select how you want to communicate and transact with us, we offer a host of options. For example,
whether you choose to transmit orders via Web Services, EDI, or Fax were ready to do business with you.
WE resolve your problems quickly and accurately...
... its important to you to have your issues resolved quickly, so we have created the systems and processes to
do just that. We measure our resolution speed and accuracy for each and every inquiry. Doing this ensures we
meet your requirements for service and accuracy.
WE are committed to delivering our products on time and defect free...
... our service levels are second-to-none. With an automated warehouse management system and comprehensive
logistics network, your Quick Ship product orders leave our docks within 24 hours and Made-to-Order lead times
have set the industry standard.
WE pride ourselves in being flexible...
... its obvious to us, when it comes to fulfilling customer needs one size does not fit all. Weve made it part of our
business to understand your specific needs and expectations, tailoring our processes in order to meet them.
WE help you become more productive...
... with tools you need to easily access information that is important for you to grow your business. Whether its
specific information and support, electronic commerce tools, or marketing collateral, weve got what you need.
Customer First Center
Peachtree City, Georgia
Technology enabled customer
fulfillment teams
Cooper Lighting is your source for superior
quality lighting products in all markets,
bringing creativity, insight, and knowledge
together to provide the best, the brightest,
lighting solutions
Te c h n o l o g y
State-of-the-art computerized
warehouse management
Largest distribution center in
the industry
Cap.wpc.qxd 5/24/06 5:18 PM Page 3 e B u s i n e s s
To o l s D e s i g n e d F o r Yo u . . .
Tell us who you are and our web portal, through a unique suite of eTools,
will connect you directly to Cooper Lighting. Access the information you
need that will deliver lighting products, on-time and on-budget.
3 4
Im a Specifier...
Search across all Cooper Lighting
brands
Layout assistance with e-Tools
Downloadable specification, catalog
and photometric information
Dynamic specification sheet creation
Enhanced product search capabilities
across all Cooper Lighting brands
Im a Distributor...
Search for products by brand
Real-time inventory availability
Downloadable product literature and
specification sheets
Layout assistance with e-Tools
Product Configurator
Order management and tracking
Enhanced product search capabilities
across all Cooper Lighting brands
Product Configurator builds viable
products based on your criteria
Im a Contractor...
Search for products by brand or
application
Downloadable product literature
and specification sheets
Project management tracking
Layout assistance with eTools
Inventory availability and shipment
tracking
Im a Cooper Lighting
Agent...
Full suite of rich customer web
services
FLASHpro-an agency project
management eTool
Secure extraNet information portal
e B u s i n e s s
W e b E n a b l e d S o l u t i o n s. . .
Our commitment to provide the best solutions, service and
support by using technology to grow your business.
Use...
the internet to easily access product specification
sheets, current updates on technical information and
customized application solutions.
Have...
... immediate access to up-to-date
specification or IESNA photometric data.
... application gallery and product photography
available to use in project documentation.
... product information that is tailored
specifically to your needs through custom
specification sheet or dynamic document
publication available 24/7/365.
... enhanced search capabilities:
- by specific Cooper brand(s)
- by light source for the most energy efficient
solutions ensuring code compliance.
- by application of market segment to locate
the specific products you need.
- by photographic application gallery for
ideas or inspiration
... eTools that you can download to your
desktop or use in your browser to evaluate
photometric performance or determine the
number of fixtures your project requires.
Delivered right to your deskt