Troubleshooting Transponder Line Card Problems
nder Line Card Problems Using Loopbacks, page 3-7
3.1 Overview
The protocol-transparent and bit-rate transparent transponder line card converts a client signal into an
ITU wavelength, or channel. The transponder line cards have tunable lasers and you can configure the
line cards to work in two different wavelengths.
The Cisco ONS 15530 supports four types of client interface transponder line cards: SM (single mode)
unprotected, SM splitter protected, MM (multimode) unprotected, and MM splitter protected. Both
types of SM transponder line cards accept SM client signals on the 1310-nm wavelength through an SC
connector and support client signal clock rates ranging from 16 Mbps to 2.5 Gbps. Both types of
MM transponder line cards accept SM and MM client signals on the 1310-nm wavelength through an
SC connector and support client signal clock rates ranging from 16 Mbps to 622 Mbps.
Figure 3-1
and
Figure 3-2
show the architecture and the interfaces of the transponder line card.
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Chapter 3 Troubleshooting Transponder Line Card Problems
3.2 Initial Troubleshooting Checklist
Figure 3-1
Transponder Line Card Architecture
Figure 3-2
Transponder Line Card Interfaces
3.2 Initial Troubleshooting Checklist
Follow this initial checklist before proceeding with the troubleshooting procedures:
Ensure encapsulation is set correctly.
LRC
Performance
monitor
To SRC
Optical
transceiver
ITU laser
Client
equipment
OADM
-
O - E
O - E
79290
Front panel
Backplane
transparent 4/0/0
wavepatch 4/0/0
wavepatch 4/0/1
wave 4/0
Optical
splitter
module
79180
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Chapter 3 Troubleshooting Transponder Line Card Problems
3.3 Troubleshooting Transponder Line Card Problems
Enable monitoring if needed or supported.
Ensure transparent, wave, and wavepatch interfaces are administratively up.
Ensure proper cable (SM/MM) is connected according to the transponder type/traffic type.
Ensure trunk receive power level is within valid range (-8 to -28 dBm).
Ensure client receive power is within valid range (-5 dBm to -28/-32 dBm for SM/MM respectively).
Check that Tx and Rx LEDs (client side and trunk side) are working as expected.
Ensure optical threshold parameters do not force loss-of-light condition.
Check that all error counters on the interfaces are clean.
Ensure optical patches are properly configured according to the channel/wavelength.
Check that laser frequency is properly programmed and show patch command output does not list
a mismatch.
Issue a show facility-alarm status command to display the alarms on the interfaces.
Issue the show hardware linecard command to verify the transponder line card functional image.
Ensure that all optical connectors are clean. Refer to the
Cisco ONS 15530 Cleaning Procedures for
Fiber Optic Connections
document.
3.3 Troubleshooting Transponder Line Card Problems
This section contains troubleshooting procedures for transponder line card problems.
3.3.1 Transponder Line Card Not in show hardware Command Output
Symptom
Transponder line card line is not listed in the show hardware command output.
Table 3-1
describes the potential causes of the symptom and the solutions.
3.3.2 Wave Interface Is Down and Shows Loss of Light
Symptom
The wave interface is down and shows Loss of Light.
Table 3-2
describes the potential causes of the symptom and the solutions.
Table 3-1
Transponder Line Card Not in show hardware Command Output
Possible Problem
Solution
Transponder line card
not seated properly.
Reseat the transponder line card.
Incompatible software.
Verify the software supports the hardware being used.
Bad transponder line
card.
Replace the transponder line card.
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3.3.3 Transparent Interface Is Down and Shows Loss of Light
3.3.3 Transparent Interface Is Down and Shows Loss of Light
Symptom
The transparent interface is down and shows Loss of Light.
Table 3-3
describes the potential causes of the symptom and the solutions.
3.3.4 Active and Standby Wavepatch Interfaces Down Due to Loss of Light
Symptom
The active and standby wavepatch interfaces are down due to Loss of Light.
Table 3-4
describes the potential causes of the symptom and the solutions.
Table 3-2
Wave Interface Is Down and Shows Loss of Light
Possible Problem
Solution
Incorrect cable
connection or wrong
cable being used.
Issue a show interfaces wave command to ensure the laser frequency is as
desired and verify that no mismatch is present in the show patch command
output.
Optical connectors are
dirty.
Refer to the
Cisco ONS 15530 Cleaning Procedures for Fiber Optic
Connections document.
Incoming power level is
low.
Use a power meter to check the power level from the OADM module to the
wave interface of the transponder line card. Adjust attenuation as needed.
Table 3-3
Transparent Interface Down and Shows Loss of Light
Possible Problem
Solution
Incorrect cable
connection or wrong
cable being used.
Issue a show interfaces transparent command to ensure the laser frequency
is as desired and verify that no mismatch is present in the show patch
command output. Verify that the correct cable type (SM/MM) is being used.
Optical connectors are
dirty.
Refer to the
Cisco ONS 15530 Cleaning Procedures for Fiber Optic
Connections
document.
Incoming power level is
low.
Use a power meter to check the receive power level to the transparent
interface of the transponder line card. Adjust attenuation as needed.
Table 3-4
Wavepatch Interfaces Down Due to Loss of Light
Possible Problem
Solution
Incorrect cable
connection or wrong
cable being used.
Issue a show interfaces wave command to ensure the laser frequency is as
desired and verify that no mismatch is present in the show patch command
output.
Optical connectors are
dirty.
Refer to the
Cisco ONS 15530 Cleaning Procedures for Fiber Optic
Connections
document.
Incoming power level is
low.
Use a power meter to check the power level from the client to the transponder
line card.
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3.3.5 Wave Interface Shows Loss of Lock
3.3.5 Wave Interface Shows Loss of Lock
Symptom
The wave interface shows Loss of Lock.
Table 3-5
describes the potential causes of the symptom and the solutions.
3.3.6 Transparent Interface Shows Loss of Lock
Symptom
The transparent interface shows Loss of Lock.
Table 3-6
describes the potential causes of the symptom and the solutions.
3.3.7 Interface Shows Loss of Sync
Symptom
The wave or transparent interface shows Loss of Sync.
Table 3-7
describes the potential causes of the symptom and the solutions.
Table 3-5
Wave Interface Shows Loss of Lock
Possible Problem
Solution
Incorrect protocol.
Issue a show interfaces wave command to verify that the correct protocol is
configured and monitoring is enabled if needed.
Remote client reporting
errors.
Issue a show interfaces transparent command on the remote system to
verify that the remote client interface is not reporting errors.
Optical connectors are
dirty.
Refer to the
Cisco ONS 15530 Cleaning Procedures for Fiber Optic
Connections
document.
Table 3-6
Wave Interface Shows Loss of Lock
Possible Problem
Solution
Incorrect protocol.
Issue a show interfaces transparent command to verify that the correct
protocol is configured and monitoring is enabled if needed.
Optical connectors are
dirty.
Refer to the
Cisco ONS 15530 Cleaning Procedures for Fiber Optic
Connections
document.
Table 3-7
Interface Shows Loss of Sync
Possible Problem
Solution
Incorrect protocol.
Issue a show interfaces command to verify that the correct protocol is
configured and monitoring is enabled if needed.
Remote client reporting
errors.
Issue a show interfaces transparent command on the remote system to
verify that the remote client interface is not reporting errors.
Optical connectors are
dirty.
Refer to the
Cisco ONS 15530 Cleaning Procedures for Fiber Optic
Connections
document.
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3.3.8 Interface Shows Loss of Frame
3.3.8 Interface Shows Loss of Frame
Symptom
The wave or transparent interface shows Loss of Frame.
Table 3-8
describes the potential causes of the symptom and the solutions.
3.3.9 Active and Standby Wavepatch Interfaces Down Due to Low Alarm
Symptom
The active and standby wavepatch interfaces are down due to low alarm.
Table 3-9
describes the potential causes of the symptom and the solutions.
3.3.10 Unable to Configure Protocol Encapsulation or Clock Rate
Symptom
The CLI (command-line interface) rejects the protocol encapsulation or clock rate for the
transparent interface.
Table 3-10
describes the potential cause of the symptom and the solution.
Table 3-8
Interface Shows Loss of Frame
Possible Problem
Solution
Incorrect protocol.
Issue a show interfaces command to verify that the correct protocol is
configured and monitoring is enabled if needed.
Excessive attenuation.
Use a power meter to ensure that the receive power level is within
specifications for that interface. Reduce the attenuation as needed.
Overload (high receive
power).
Use a power meter to ensure that the receive power level is within
specifications for that interface. Attenuate the receive path as needed.
Optical connectors are
dirty.
Refer to the
Cisco ONS 15530 Cleaning Procedures for Fiber Optic
Connections
document.
Table 3-9
Active and Standby Wavepatch Interfaces Down Due to Low Alarm